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Pre-launch draft. Dead Simple Hosting is not yet open to customers and is not accepting payments. These policies describe how the service is intended to operate and are still being finalised — they are not yet in effect.

Privacy Policy

Last updated: July 17, 2026

This policy explains what Dead Simple Hosting ([legal entity name pending]) collects, why, and what happens to it. The short version: we collect what it takes to run your servers and bill you, we don't run ad trackers, and we don't sell your data.

1. What we collect

Account & billing

  • Account: your email address and a hashed password (we never store the plaintext). Optional two-factor secrets if you enable 2FA.
  • Billing: handled by Stripe. We store your Stripe customer/subscription identifiers and invoice status; your full card number never touches our systems.
  • Support: messages you send us.

Operating your servers

  • Server state and telemetry: what your servers are (type, version, plan), whether they are running, and resource gauges (memory, players online, TPS) — this is what the dashboard shows you.
  • Server logs and console output: your server's own logs stream through our systems so your console works. Game logs naturally contain your players' usernames, UUIDs, IP addresses, and chat — see Section 3.
  • Backups: encrypted copies of your server data (worlds, configs, managed databases), stored offsite, on the schedule and retention described in the Terms.

What we deliberately do not do

  • No third-party advertising or cross-site tracking pixels on the panel.
  • No selling or renting personal data, ever.

2. How we use it

To provide and secure the Service (provisioning, backups, restores, abuse prevention), to bill you, to notify you about your account and servers (transactional email — e.g. verification, password reset, payment issues), to support you, and to meet legal obligations. We do not use your content to train anything or for any purpose other than hosting it for you.

3. Your players' data

If you run a server or community, data about your players (usernames, UUIDs, IP addresses in logs, whatever your plugins store in managed databases) lives inside Your Content. For that data, you are the operator of your community and we host and process it on your behalf. Be straight with your players about any rules or data practices of your own.

4. Where it lives and who touches it

Game servers run in our US datacenter (Grand Rapids, Michigan). Like almost every hosting product, we rely on a small set of infrastructure subprocessors:

  • Stripe — payments.
  • Supabase (managed Postgres) — the control-plane database (accounts, server metadata).
  • Render / Vercel — hosting for the control panel and API.
  • Cloudflare R2 — encrypted offsite backup storage.
  • Resend — transactional email delivery.
  • Sentry — error monitoring for our own software (scrubbed of emails and tokens before events leave our systems).

All processing happens in the United States. If you use the Service from elsewhere, you consent to that transfer.

5. Security

  • Transport encryption (TLS) on panel and API traffic; backups encrypted at rest (restic client-side encryption before upload).
  • Passwords hashed with a modern algorithm; session tokens are revocable ("log out everywhere").
  • Customer servers are isolated from each other and from our control plane by container and network policy.
  • No system is perfect. If a breach affects your personal data we will notify you as the law requires.

6. Retention and deletion

  • Account data: kept while your account exists.
  • Server data and backups: retained on the rolling backup schedule; after a subscription ends, deleted after the post-cancellation window in the Terms (currently [14] days).
  • Account deletion: request it via support; we delete or de-identify personal data within [30] days, except records we must keep (e.g. invoices, for tax law).

7. Your rights

You can access and update account data in the panel, export your server data (download backups) yourself, and request a copy, correction, or deletion of your personal data via support. Depending on where you live (e.g. EEA/UK GDPR, California CPRA) you may have additional statutory rights; we honor valid requests regardless of geography.

8. Children

Accounts are for people 13 and over. We do not knowingly collect personal data from children under 13; if you believe a child holds an account, contact us and we will remove it. (Players joining a customer's Minecraft server authenticate through Mojang/Microsoft, not through us.)

9. Changes & contact

We will post updates here and give notice for material changes. Questions or requests: support or [privacy contact email pending].